Forgetting your Ring Keypad code or needing to update it can feel like a frustrating experience. Fortunately, resetting the code is a straightforward process that ensures your security system remains accessible and secure. This guide will walk you through the steps of how to reset ring keypad code quickly and efficiently.

What is a Ring Keypad?
A Ring Keypad is a critical component of the Ring Alarm security system, designed to provide users with a convenient way to arm and disarm their home’s security setup. The keypad features a sleek, user-friendly interface, including backlit keys for easy visibility and a rechargeable battery for flexibility in placement. It works in tandem with the Ring Base Station to execute commands and communicate securely. Whether mounted on a wall or used as a portable device, the Ring Keypad enhances home security by offering an intuitive way to manage your alarm system.
Why Resetting the Ring Keypad Code is Important
Resetting the Ring Keypad code is a critical step in maintaining the security and integrity of your home. Over time, sharing the code with family members, friends, or service providers may increase the risk of unauthorized access. By regularly updating the code, you can ensure that only trusted individuals have access to your security system. Additionally, resetting the code is essential if you suspect that it has been compromised or if a former user is no longer authorized to use it. This simple practice helps to safeguard your home against potential breaches and ensures that your alarm system continues to function as intended, offering peace of mind to you and your loved ones.
10 Methods How to Reset Ring Keypad Code
1. Using the Ring App to Reset Your Keypad Code
The simplest and most common way to reset your Ring Keypad code is through the Ring app, which acts as the central hub for managing all of your Ring devices. Open the Ring app on your mobile device and navigate to the “Devices” section. Select the Ring Alarm Keypad you wish to modify.

Within the device settings, you’ll find an option labeled “Keypad Code” or similar. From there, you can delete the current code and set up a new one. This method is highly effective and allows for remote management of the security system. The app also enables you to update additional settings like user permissions and alarm preferences.
2. Performing a Hard Reset of the Keypad
In cases where the Ring app method isn’t working or you’re unable to access your Ring app, performing a hard reset of the keypad is another option. To reset the device manually, press and hold the “Reset” button located on the back of the keypad for about 20 seconds. This will clear all saved data, including the existing code. After the reset, the keypad will return to its factory settings, and you will need to reconfigure it from scratch, including setting up a new access code. This method is effective when troubleshooting and ensures that the device is returned to its original configuration.
3. Factory Resetting Your Ring Keypad
If your Ring Keypad is not responding or if you’re facing multiple issues that can’t be solved with a soft reset, you may need to factory reset the device. Factory resetting your Ring Keypad will erase all stored data, including codes, settings, and connections to your Ring alarm system.
To do this, locate the “Reset” button on the back of the keypad. Press and hold the button for 15-20 seconds until the light on the keypad flashes, indicating that the reset is complete. After the factory reset, you’ll need to reconnect the keypad to your Ring Alarm system and set up a new code. This method is most often used when preparing the device for a new user or troubleshooting unresponsive keypads.
4. Using the Ring Alarm Base Station to Reset the Keypad Code
In some cases, the Ring Alarm Base Station can be used to reset or adjust the keypad code directly from its settings. If the Ring app is unavailable or not working correctly, you can access the Base Station’s settings through the Ring Alarm system itself.

From the Base Station, navigate to the “Devices” menu and find your keypad in the list of connected devices. You should see an option to reset or change the keypad code. This method offers an alternative to using the Ring app, especially if you prefer controlling the settings directly through the alarm system’s hardware.
5. Resetting the Keypad Code via a User Profile
If you have multiple users linked to your Ring system, each with their own unique code, it is possible to reset or change your specific code through your user profile settings in the Ring app.
Open the Ring app and go to your profile by tapping on the icon in the upper-left corner of the home screen. Select “Users” and find your name in the list of users. Tap on your name, and you will see an option to reset or modify the code assigned to you. This method allows for precise control over individual user access without affecting other codes or the main alarm system settings.
6. Assigning a New Keypad Code After Resetting
After performing a hard or factory reset, once the keypad is reconnected to your Ring system, it’s time to assign a new code. To do this, open the Ring app and go to the “Devices” section.
Select your Ring Keypad and find the “Keypad Code” setting. Enter your desired code, which typically consists of four digits or a word, depending on your preference. It’s important to choose a code that is both secure and memorable. After entering the new code, ensure it is correctly saved and test it by arming or disarming the system to confirm the code works properly.
7. Using Voice Commands to Reset the Keypad Code (Alexa Integration)
If you have integrated your Ring Alarm system with an Amazon Alexa device, you can use voice commands to assist with managing your Ring Keypad code. While you can’t directly reset the code with voice commands, you can ask Alexa to help with disarming or arming the system once the code has been reset.
This method is particularly useful for those who have a smart home setup and prefer voice-activated control over their security system. Make sure your Alexa and Ring accounts are linked properly for smooth operation of voice commands.
8. Check for Keypad Firmware Updates

Sometimes, issues with the keypad code may stem from outdated firmware. Before resetting the keypad or changing the code, check if there is a firmware update available for your Ring Keypad. Firmware updates often resolve bugs and improve functionality. To check for an update, open the Ring app and go to the “Devices” section, select your Ring Keypad, and look for an option labeled “Firmware.” If an update is available, follow the on-screen instructions to complete the update. Once the update is installed, you can attempt to reset or change the code again.
9. Troubleshooting Code Reset Issues
If you encounter problems when trying to reset or change your Ring Keypad code, there are a few common troubleshooting steps you can take. Ensure that your Ring app is up to date, as older versions of the app may have bugs that prevent certain features from working.
Also, check the Wi-Fi connection of both your Ring Alarm system and Keypad, as a weak connection may interfere with resetting or syncing devices. If you’ve tried resetting the keypad multiple times without success, consider rebooting your Ring Alarm Base Station or restarting your phone before attempting the reset again.
10. Contacting Ring Support for Assistance

If you’ve tried all the above methods without success or are unsure about how to proceed, contacting Ring Support can provide you with professional assistance. Ring’s customer service is available via phone, chat, or email, and their representatives can guide you through the reset process. They may also be able to troubleshoot issues with your Ring Alarm system, keypad, or app. If the keypad is malfunctioning or defective, Ring support can advise you on the best course of action, which may include a replacement.
Maintenance and Upkeep
To ensure your Ring Alarm system and keypad remain in optimal working condition, regular maintenance and upkeep are essential. Start by cleaning your keypad gently with a soft, dry cloth to remove dust and debris that may accumulate over time. Avoid using harsh cleaning agents or excessive moisture, as these can damage the device.
Check your keypad periodically for low battery indicators and replace batteries promptly to maintain uninterrupted functionality. Additionally, ensure your Ring app and firmware are always updated to the latest versions, as updates often include critical bug fixes and new features. By staying proactive about maintenance, you can ensure the longevity and reliability of your Ring Alarm system.
Conclusion
Resetting your Ring Alarm Keypad can be straightforward if you follow the outlined steps and ensure your device is set up properly. However, if you encounter difficulties, don’t hesitate to take advantage of Ring’s dedicated customer support team for additional help. By addressing any issues promptly, you can ensure your Ring Alarm system continues to function reliably, keeping your home secure and providing peace of mind. Thanks for reading, and we hope this has given you some inspiration on how to reset ring keypad code!