Resetting your Skybell Video Doorbell can resolve various issues, such as connectivity problems, performance glitches, or preparing the device for a new user.
Whether you’re troubleshooting a specific problem or simply starting fresh, knowing how to properly reset your Skybell is essential.
This guide on how to reset skybell video doorbell will walk you through the steps needed to reset your device safely and efficiently, ensuring you can continue to enjoy the security and convenience of your video doorbell.
Why Reset Your Skybell Video Doorbell?
There are a few reasons why you may need to reset your Skybell Video Doorbell:
Troubleshooting Connectivity Issues:
If your doorbell is not connecting to the app or your Wi-Fi network, resetting it can help resolve the issue. This can also be helpful if you have recently changed your Wi-Fi network or password.
Improving Performance:
If your doorbell is not functioning properly, resetting it can help improve its overall performance. This includes issues such as slow response time, delayed notifications, or poor video quality.
Preparing for a New User:
If you are moving out of your home or selling it to someone else, resetting your Skybell Video Doorbell will ensure that all previous settings and data are cleared, making it ready for a new user.
8 Step-by-step Guidelines on How to Reset Skybell Video Doorbell
Step 1: Locate the Reset Button
The first step in resetting your Skybell Video Doorbell is to locate the reset button. On most Skybell models, the reset button is a small, recessed button located on the back or the side of the device.
You may need a paperclip or a similar small, pointed object to press this button. Refer to your Skybell user manual for the exact location of the reset button on your specific model.
It is important to note that a simple power cycle, where you turn the doorbell off and on again, may not be sufficient to reset your device. You will need to locate and press the reset button to complete the reset.
Step 2: Uninstall the Skybell App
Before proceeding with the reset process, it is recommended that you uninstall the Skybell app from your smartphone or tablet.
This will ensure that any saved settings or data are removed from your device and will prevent any potential conflicts during the reset process. You can reinstall the app later once the reset is complete.
Step 3: Disconnect Power Source
To safely reset your Skybell Video Doorbell, you will need to disconnect its power source. Depending on your specific model, this may involve either turning off the circuit breaker or removing a battery pack.
Make sure that the device is completely powered down before proceeding to the next step.
There may be some residual power in the device, so use caution when handling it. It is also recommended to wear gloves for added safety.
Step 4: Press and Hold the Reset Button
Once the power source has been disconnected, press and hold the reset button using a paperclip or a similar small, pointed object.
Hold the button down for approximately 15-20 seconds. You may notice a series of lights flashing on the device; this is an indication that the reset process is underway. Continue to hold the button until the lights stop flashing and the device appears to reset.
This process will clear all settings and data, returning the Skybell Video Doorbell to its factory default state. The device will need to be set up again as if it were new.
Step 5: Reconnect Power Source
After releasing the reset button, reconnect the power source. Depending on your specific model, this may involve turning the circuit breaker back on or inserting a battery pack.
Make sure that the device is properly powered before proceeding to the next step. You may notice the device restarting and going through a setup process.
Step 6: Download the Skybell App
Once your device has been reset, you will need to download the Skybell app again from your device’s app store.
This is necessary even if you had not uninstalled the app in step 2, as the reset process removes all data associated with the previous installation of the app. The app can be downloaded for free from the App Store or Google Play Store.
Step 7: Set Up the Doorbell
Follow the prompts in the Skybell app to set up your doorbell. This will involve connecting it to your Wi-Fi network, creating an account, and customizing settings such as motion detection and notifications.
It is important to note that if you are using the same device or account, you may need to re-enter your preferences and settings.
However, if you are setting up for a new user, they will be able to customize the settings according to their own preferences.
Step 8: Test Your Doorbell
Once the setup process is complete, test your doorbell by pressing the button or triggering its motion detection. If everything is functioning correctly, you have successfully reset your Skybell Video Doorbell!
If you are still experiencing issues after resetting your device, contact Skybell customer support for further assistance.
Following these steps on how to reset skybell video doorbell will ensure that your Skybell Video Doorbell is reset safely and efficiently, allowing you to continue using it with peace of mind.
Remember to always refer to the user manual for specific instructions and contact customer support if you encounter any difficulties during the process. Enjoy the convenience and security of your video doorbell!
Troubleshooting
If you encounter issues with your Skybell Video Doorbell even after following the reset procedure, there are additional troubleshooting steps you can take to resolve common problems:
Checking Wi-Fi Connection:
Ensure that your Wi-Fi signal is strong and stable where your Skybell Video Doorbell is installed. Wi-Fi disruptions or a weak signal can affect the performance and connectivity of the device.
You can try moving your router closer to the doorbell or using a Wi-Fi extender to improve signal strength. Additionally, ensure your Wi-Fi network isn’t overloaded by disconnecting unnecessary devices.
Power Supply:
Verify that the Skybell Video Doorbell is receiving adequate power. Sometimes, power issues can cause the device to malfunction. Ensure that the circuit breaker is not tripped, the wiring is intact and properly connected, and if your model uses a battery, ensure it is fully charged.
Firmware Updates:
Check if there are any firmware updates available for your Skybell Video Doorbell. Firmware updates can fix bugs, improve performance, and occasionally add new features. You can check for and install updates from within the Skybell app.
Reinstalling the App:
If issues persist, consider uninstalling and then reinstalling the Skybell app. This can resolve any software conflicts or glitches.
Reset and Reconfigure:
As a last resort, you might try performing the reset process again and carefully reconfiguring the device from scratch, ensuring that each step is correctly followed.
Contacting Customer Support:
If none of the troubleshooting steps resolve the issue, do not hesitate to contact Skybell customer support for professional assistance. They can provide more detailed guidance and support tailored to specific problems with your device.
By following these troubleshooting steps, you can address common problems and ensure that your Skybell Video Doorbell operates smoothly, providing reliable security and convenience for your home.
Frequently Asked Questions
Q: Will Resetting My Skybell Video Doorbell Delete All Saved Footage?
A: No, resetting your device will not delete any previously recorded footage. However, if you are setting up for a new user, they will only have access to footage recorded after the reset.
You can transfer any saved footage to a new account or device by following the instructions on the Skybell website.
Q: Can I Reset My Skybell Video Doorbell Remotely?
A: No, the reset button is physically located on the device and cannot be accessed remotely. You will need to physically press and hold the button for a complete reset.
Q: Will I Need to Re-Pair My Skybell Video Doorbell with Other Devices After Resetting?
A: Yes, if you were previously paired with other devices such as your smartphone or tablet, you will need to repair them after resetting your doorbell. This includes setting up notifications and customizing settings on each device.
Q: What if I Forgot My Skybell App Login Information?
A: If you have forgotten your login information, you can reset your password through the app or by contacting customer support. However, this will not reset your device and it will still need to be manually reset following the steps outlined above.
Conclusion
Resetting your Skybell Video Doorbell can be a straightforward process if you follow the step-by-step guidelines provided in this guide on how to reset skybell video doorbell.
Whether you are troubleshooting connectivity issues, improving overall performance, or preparing the device for a new user, resetting your Skybell ensures that it operates smoothly and efficiently.
By regularly maintaining and resetting your doorbell when necessary, you can continue to enjoy the safety, convenience, and peace of mind that comes with having a reliable video doorbell.
If you encounter any difficulties or need additional assistance, do not hesitate to reach out to Skybell customer support for expert help.
